Do you feel misunderstood or left behind? We're here to listen to you without judgment.
Reach out to Crisis Text Line® counselors for free and confidential support 24/7.
Text FRIEND to 741741
Who we are
Support Here NY is a partner of Crisis Text Line. We promote Crisis Text Line’s services to New York residents, though they are available nationwide.
Crisis Text Line provides free, 24/7, text-based mental health support and crisis intervention through a community of trained volunteers who are available to support people with whatever is weighing on their minds.
FAQ:
How does Crisis Text Line work?
If you want or need to speak to someone, you can text 741741 from your mobile phone
A live, trained Crisis Counselor will receive your text and respond quickly.
The Crisis Counselor will chat with you via secure text message, helping you work through whatever you are struggling with in that moment: be it anger, loneliness, doubt, frustration, or something else. They will listen to you without judgment, and offer some techniques to help you cope right away.
What can I expect when I text the number?
You’ll receive an automated text asking you more about your reason for texting in. This is just to make sure that the people who need immediate crisis intervention are able to receive the most appropriate care. After you respond to the initial text, a live trained Crisis Counselor will answer you within minutes. They will help you talk through your current situation and work with you to create a plan to continue to feel better.
Who are Crisis Counselors?
Crisis Text Line’s Crisis Counselors are dedicated, trained, supervised volunteers from around the United States. After a rigorous multi-stage application process, background check, and training program, each commits to volunteering 4 hours a week until 200 hours are met. Supervisors (staff who all have Master’s degrees in a relevant field, or commensurate crisis intervention experience) oversee the Crisis Counselors.
How much does Crisis Text Line cost?
Crisis Text Line does not charge texters. If your cell phone plan is with AT&T, T-Mobile, Sprint, or Verizon, texts to their short code, 741741 are free of charge. If you have a plan with a different carrier, it works just like texting a friend: standard text message rates apply, typically around 20 cents per text if your plan does not include unlimited texting.